Merchandise Support Associate

1 week ago


Jersey City, New Jersey, United States Universal Screen Arts Full time

Universal Screen Arts, Inc. is a leading online retailer and mail-order catalog company committed to strengthening connections between customers and their loved ones through product delivery and experience.

The Merchandise Support Associate is an entry-level position supporting merchants in daily operations for catalogs and e-commerce. Responsibilities include data entry, data management, and communication between departments and vendors.

  • Provide daily support to merchants in merchandising and buying.
  • Set up new vendors and items in databases, maintaining data integrity.
  • Request and follow up on product information from vendors in a timely manner.
  • Work with vendors and the creative team to provide product images or samples for photography.
  • Maintain copy and photography assets in management systems.
  • Maintain accurate cost and pricing in the database.
  • Proof catalog, web site, and emails for accuracy and product availability.
  • Communicate relevant information with cross-functional departments.
  • Work with merchants, marketing, and ecommerce to create compelling campaigns.
  • Prepare seasonal reviews and post-mortem documents as requested.
  • Monitor competitor catalogs and web sites, relaying pertinent information to merchants.
  • Perform other duties as assigned.

The ideal candidate will have a Bachelor's degree or equivalent experience, be highly organized, and possess strong communication and interpersonal skills.



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