Senior Data Insights Specialist
4 weeks ago
Cypress HCM is seeking a skilled Senior Data Insights Specialist to join our team. As a key member of our analytics team, you will be responsible for leveraging big data to enhance customer experiences and inform business decisions.
Key Responsibilities- Utilize clickstream and transactional data to gain insights into customer behavior.
- Develop hypotheses to identify and resolve user experience bottlenecks.
- Collaborate with engineering, product, and UX teams to ensure accurate analytics instrumentation and telemetry.
- Provide requirements and assist in the design, setup, analysis, and recommendations for A/B testing.
- Create compelling narratives that effectively communicate insights to internal stakeholders, including non-technical and executive audiences.
- Partner with cross-functional teams to drive growth across our product offerings.
- Apply statistical and data science models to understand the full customer journey from acquisition to retention.
- Utilize data visualization tools for descriptive and diagnostic analysis.
- 4 to 6 years of experience in data/business analysis or a related field.
- Bachelor's degree in Actuarial Science, Statistics, Mathematics, Economics, Computer Science, or another quantitative field (Master's preferred).
- Strong proficiency in SQL-like languages for data querying and manipulation.
- 2-3 years of experience with A/B testing.
- Familiarity with clickstream data and big data platforms.
- Experience with programming languages such as Python and R.
- Proficiency with data visualization tools.
- Expertise in statistical modeling using Microsoft Excel or Power Pivot.
- Knowledge of statistical modeling, machine learning, or data mining concepts.
- Excellent communication skills and ability to work effectively in a team.
- Experience with transactional data analysis.
- Background in finance or business operations.
- Familiarity with user experience and design testing.
- Knowledge of telemetry and instrumentation.
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