Customer Service Representative

2 weeks ago


San Antonio, Texas, United States Public Storage Full time
Job Description

We are seeking a motivated and customer-focused individual to join our team as a Property Manager. As a Property Manager, you will be responsible for managing the daily operations of one or more storage facilities.

Key Responsibilities:

  • Customer Service: Provide exceptional customer service to clients, answering questions and addressing concerns in a professional and courteous manner.
  • Storage Unit Management: Conduct daily inspections of storage units to ensure inventory and availability.
  • Cash Handling: Manage cash drawers and make bank deposits on a daily basis.
  • Payment Follow-up: Contact customers to confirm payment and address any issues that may arise.

Requirements:

  • Transportation: Possess a valid driver's license and have access to a reliable vehicle.
  • Physical Abilities: Be able to lift up to 35 pounds and walk up to 50% of work time in outdoor environments.

Benefits:

  • Competitive Salary: Earn $15.00 per hour.
  • Benefits Package: Enjoy a comprehensive benefits package, including medical, dental, vision, 401(k) with match, paid time off, sick time, and flex spending.
  • Performance-Based Bonuses: Opportunities to earn bonuses based on performance and tenure.
  • Mileage Reimbursement: Receive reimbursement for mileage traveled between properties or for work-related tasks.

About Us:

Public Storage is the self-storage industry leader and we are committed to providing excellent customer service and a positive work environment. We were recognized as a Great Place to Work by the Great Place to Work Institute and our employees have voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.



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