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Sales Associate

2 months ago


Frederick, Maryland, United States JOANN Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at JOANN Stores. As a Sales Associate, you will be responsible for delivering exceptional customer experiences, driving sales through advanced product knowledge, and contributing to the overall success of our store.

Key Responsibilities
  • Customer Service: Provide outstanding customer service by greeting every customer, using the F.A.S.T. service model to meet their needs, and engaging in friendly conversation about their projects.
  • Product Knowledge: Utilize your knowledge of products to assist customers, process transactions efficiently, and maintain a high level of productivity and attention to detail.
  • Store Operations: Assist with tasks such as stocking shelves, unloading freight, and maintaining a clean and organized store environment.
  • Team Collaboration: Work collaboratively with other team members to achieve sales goals, minimize shrink, and provide excellent customer service.
Requirements
  • Availability: Must be available to work a variety of shifts, including days, evenings, weekends, and holidays.
  • Education: High school diploma or equivalent preferred.
  • Experience: 1-3 years of experience in a customer-centric environment preferred.
Benefits
  • Medical, Dental, and Vision Benefits: Comprehensive benefits package for eligible team members.
  • Tuition Reimbursement: Opportunities for professional growth and development.
  • Team Member Discount: Discounts on JOANN products and services.