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Sales Associate
2 months ago
We are seeking a highly motivated and customer-focused Sales Associate to join our team at JOANN Stores. As a Sales Associate, you will be responsible for delivering exceptional customer experiences, driving sales through advanced product knowledge, and contributing to the overall success of our store.
Key Responsibilities- Customer Service: Provide outstanding customer service by greeting every customer, using the F.A.S.T. service model to meet their needs, and engaging in friendly conversation about their projects.
- Product Knowledge: Utilize your knowledge of products to assist customers, process transactions efficiently, and maintain a high level of productivity and attention to detail.
- Store Operations: Assist with tasks such as stocking shelves, unloading freight, and maintaining a clean and organized store environment.
- Team Collaboration: Work collaboratively with other team members to achieve sales goals, minimize shrink, and provide excellent customer service.
- Availability: Must be available to work a variety of shifts, including days, evenings, weekends, and holidays.
- Education: High school diploma or equivalent preferred.
- Experience: 1-3 years of experience in a customer-centric environment preferred.
- Medical, Dental, and Vision Benefits: Comprehensive benefits package for eligible team members.
- Tuition Reimbursement: Opportunities for professional growth and development.
- Team Member Discount: Discounts on JOANN products and services.