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Retail Key Carrier Supervisor

2 months ago

Abbeville, Hauts-de-France, United States HomeGoods Full time
About the Role

We are seeking a highly skilled and experienced Key Carrier to join our team at HomeGoods. As a Key Carrier, you will play a critical role in maintaining the overall operation of the store, ensuring that our customers receive exceptional service and that our store runs smoothly and efficiently.

Key Responsibilities
  • Customer Service: Provide exceptional customer service, ensuring that customers have a positive experience in our store.
  • Store Operations: Assist in maintaining the overall operation of the store, including opening and closing procedures, inventory management, and visual merchandising.
  • Leadership: Act as a leader and mentor to store associates, providing guidance and support to ensure that they are equipped to provide excellent customer service and maintain a high level of store appearance.
  • Problem Solving: Use your problem-solving skills to resolve customer complaints and issues in a fair and timely manner.
  • Communication: Communicate effectively with store associates, management, and customers to ensure that everyone is informed and aligned with store goals and objectives.
Requirements
  • Experience: 1 year of retail experience, with at least 6 months of leadership experience.
  • Skills: Excellent customer service skills, strong leadership and communication skills, ability to work in a fast-paced environment, and ability to multitask and prioritize tasks.
  • Availability: Ability to work a flexible schedule, including nights and weekends.
What We Offer

We offer a competitive salary, benefits package, and opportunities for career growth and development. If you are a motivated and results-driven individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.