Student Financial Services Assistant

4 days ago


Charleston, West Virginia, United States Charleston Southern University Full time

Job Summary:

We are seeking a highly motivated and detail-oriented individual to join our team as a Financial Aid Office Assistant at Charleston Southern University. As a key member of our department, you will play a critical role in supporting the financial aid process and ensuring the success of our students.

Key Responsibilities:

  • Assist with the administration of financial aid programs, including processing and verifying student eligibility.
  • Provide exceptional customer service to students, parents, and other stakeholders, responding to inquiries and resolving issues in a timely and professional manner.
  • Collaborate with the financial aid team to develop and implement processes and procedures to improve efficiency and effectiveness.
  • Maintain accurate and up-to-date records and reports, ensuring compliance with regulatory requirements.
  • Participate in training and professional development opportunities to stay current on financial aid regulations and best practices.

Requirements:

  • Must be a CSU student and eligible for work-study.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office and other software applications.


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