Student Financial Services Assistant
4 days ago
Job Summary:
We are seeking a highly motivated and detail-oriented individual to join our team as a Financial Aid Office Assistant at Charleston Southern University. As a key member of our department, you will play a critical role in supporting the financial aid process and ensuring the success of our students.
Key Responsibilities:
- Assist with the administration of financial aid programs, including processing and verifying student eligibility.
- Provide exceptional customer service to students, parents, and other stakeholders, responding to inquiries and resolving issues in a timely and professional manner.
- Collaborate with the financial aid team to develop and implement processes and procedures to improve efficiency and effectiveness.
- Maintain accurate and up-to-date records and reports, ensuring compliance with regulatory requirements.
- Participate in training and professional development opportunities to stay current on financial aid regulations and best practices.
Requirements:
- Must be a CSU student and eligible for work-study.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
- Strong analytical and problem-solving skills.
- Proficiency in Microsoft Office and other software applications.
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