Assistant General Manager

2 weeks ago


Garden City, New York, United States New York Sports Clubs Full time
Job Title: Assistant General Manager

We are seeking an experienced and dynamic Assistant General Manager to join our team at New York Sports Club. As a key member of our management team, you will play a critical role in driving the success of our club by ensuring efficient and effective operations, driving net revenue gain, and delivering exceptional member experiences.

Key Responsibilities:
  • Support the General Manager in achieving club revenue plans, including EBITDA, net member gain, and net electronic funds transfer (EFT), through reviewing operational reports and records, and monitoring club profitability.
  • Use data to project sales, determine profitability, and set revenue/retention goals.
  • Assist in the assessment of employee performance and provide ongoing and constructive feedback in a timely manner, focusing on internal development.
  • Support team development through coaching in the moment opportunities to provide helpful guidance and feedback in order to drive profitability through sales and key performance indicators.
  • Be a hands-on manager by spending time on the floor interacting in a positive and engaging fashion with employees, members, and guests.
Requirements:
  • 2-3 years of management/supervisory experience in a fitness, hospitality, or retail environment, including direct experience in profit and loss management, revenue generation, staffing/recruiting, and employee onboarding/retention/development.
  • Superior managerial, communication, and interpersonal skills, with an emphasis in English.
  • Excellent math skills to conduct data analysis and analyze Profit and Loss statements.
  • Thorough understanding of the company's products and services, and those of immediate competitors in the surrounding market.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

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