Support Staff for Auto Glass Company

1 week ago


Utica, Michigan, United States Simbol Auto Glass Full time

Company Overview:

Simbol Auto Glass is a reputable company in the auto glass industry, committed to delivering exceptional service to our customers. We value teamwork, integrity, and continuous improvement.

About the Position:

This is a unique opportunity to join a dynamic team and contribute to the success of our company. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply.

Responsibilities:

  • Customer Service: Provide exceptional customer service, responding to inquiries, scheduling appointments, and resolving issues in a timely and professional manner.
  • Appointment Scheduling: Manage and schedule appointments for auto glass repair and replacement services, ensuring seamless coordination with customers and technicians.
  • Data Entry and Record Keeping: Maintain accurate records of customer information, service appointments, and billing details, updating the company database system regularly.
  • Billing and Invoicing: Assist with billing and invoicing processes, generating invoices, processing payments, and reconciling accounts in collaboration with the finance team.
  • Inventory Management: Assist with inventory management by monitoring stock levels, ordering supplies, and organizing storage areas, coordinating with suppliers for timely deliveries.
  • Office Management: Perform general office management tasks, including answering phones, sorting mail, filing documents, and maintaining office supplies, keeping the office environment clean and welcoming.
  • Assist Management: Provide administrative support to the management team as needed, scheduling meetings, preparing reports, and completing other tasks to support company operations.

Requirements:

  • Education: High school diploma or equivalent required; associate's degree or higher preferred.
  • Experience: Previous experience in administrative support or customer service roles preferred.
  • Skills: Strong communication skills, both verbal and written; excellent organizational and multitasking abilities; proficiency in computer skills, including MS Office applications; attention to detail and accuracy in data entry and record keeping.

Salary: $45,000 - $55,000 per annum, depending on experience.

Location: [Your Location]

Benefits: We offer a competitive salary, paid time off, and opportunities for career growth and development.



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