HVAC Service Controls Technician

10 hours ago

Honolulu, Hawaii, United States Johnson Controls International Full time
Job Summary

We are seeking a highly skilled HVAC Service Controls Technician to join our team at Johnson Controls International. As a key member of our North America Branch team, you will be responsible for system trouble shooting, repair, and aftermarket services for our fast-growing business.

Key Responsibilities
  • Diagnose and repair complex control systems malfunctions requiring extensive knowledge of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software.
  • Consult with customers through data gathered and site assessments, providing field proposals for retrofits, upgrades, and enhancements to existing equipment.
  • Manage assigned work to meet professional and efficient execution of time and customer satisfaction, reporting problems or changes to management immediately.
  • Provide sketches of field changes and discrepancies for engineering corrections and drawings, and assist with job layouts and bid proposals.
  • Communicate with customers upon arrival and before leaving the work site, ensuring high levels of customer satisfaction.
  • Train customers in control systems operations, delivering manuals and documentation for training needs as required.
  • Provide mentorship for certification of Controls Technicians and Service Technicians on complex building automation systems.
  • Compile job documentation, such as certificate of completion, customer training form, training certificates, and punch lists.
  • Conduct extensive self-study (reading, research, and practice) to improve and maintain technical proficiency in company product lines, completing certifications as required.
Requirements
  • Minimum of Four (4) years Commercial Controls troubleshooting experience in the HVAC industry, including buildings, chiller plants, and systems.
  • Vocational School program graduate or an associate's degree in a technical field, or two years' experience in servicing electronic and or mechanical systems.
  • Demonstrated ability to install and/or service electronic control systems and HVAC equipment.
  • Effective communication skills to represent Johnson Controls on customer sites.
  • Possesses the ability to explain technical information to technical and non-technical people.
  • Demonstrate effective writing skills as well as understanding of programs and software applications.
  • Knowledge of control theory, automatic temperature controls, building automation systems, and other building subsystems.

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