Senior Claims Specialist

4 weeks ago


Trenton, New Jersey, United States Zurich NA Full time

Zurich North America is seeking a skilled and experienced Senior Claims Specialist to join our Complex Liability Claims team. This role is essential in managing complex, high-exposure construction and litigation claims, while supporting the New York Labor team to ensure claims are handled efficiently and effectively, with a focus on delivering customer-centric service.

The selected candidate will work remotely from anywhere in the U.S. with 20% travel expected within the New York metropolitan area. The ideal candidate will have a Bachelor's Degree and 8+ years of experience managing litigated general liability claims, including high-severity cases.

Responsibilities include:

  • Collaborate with colleagues to drive best practices and optimal claims outcomes.
  • Ensure regular communication with clients, brokers, business units, and senior claims management.
  • Proactively manage and resolve high-severity injury claims while adhering to Zurich's best practices.
  • Accurately document claims files, capturing and updating relevant data to ensure compliance with industry standards.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We strive to provide ongoing career development opportunities and foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging.

Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status, or any other legally protected status.


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