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Xfinity Retail Sales Consultant

2 months ago

Woodbridge, Virginia, United States Comcast Full time
Job Summary

Comcast is seeking a highly motivated and customer-focused Sales Consultant to join our team. As a Sales Consultant, you will be responsible for assisting and consulting with customers on our products and services, utilizing your knowledge, skills, and technology to deliver a world-class sales and service experience.

Key Responsibilities
  • Represent Comcast's products and services by sharing and demonstrating product and sales know-how with customers, providing product demonstrations to educate customers on full product capabilities.
  • Take a customer-first approach with all customer interactions, listening and evaluating customer needs and providing appropriate solutions.
  • Achieve sales and customer experience goals and objectives, providing comprehensive customer onboarding activities and ensuring customers fully understand how to use and manage all company products/services.
  • Perform operational and administrative tasks, partnering with customer care to resolve customer issues as needed.
  • Consistently demonstrate sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
  • Comply with all company and retail operational policies and procedures, completing training requirements and actively engaging in team huddles and learning.
  • Know and understand sales compensation plan and its key elements, working a flexible schedule that includes evenings, weekends, holidays, variable schedule(s), and overtime as needed.
Requirements
  • High School Diploma / GED
  • 2-5 Years of Relative Work Experience
  • Certifications (if applicable)
What We Offer

Comcast is proud to offer a competitive compensation package, including base pay, commission, and benefits. Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. We also provide best-in-class benefits to eligible employees, including health, dental, and vision insurance, 401(k) matching, and paid time off.

Equal Opportunity Employer

Comcast is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse work environment that values and respects the contributions of all employees.