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Customer Experience Representative

3 weeks ago

Trenton, New Jersey, United States Firestone Full time

**Job Title:** Customer Experience Representative

Company Overview: Firestone is a leading provider of tire services and solutions.

Estimated Salary:** $40,000 - $55,000 per year

Job Description:

We are seeking a highly skilled Customer Experience Representative to join our team. As a Customer Experience Representative, you will be responsible for:

- Interacting with customers to understand their tire needs;

- Recommending products and services to meet customers' needs;

- Providing exceptional customer service and ensuring customer satisfaction;

- Working effectively as part of a team to achieve sales and customer service goals.

Required Skills and Qualifications:

- High school diploma or equivalent required;

- 1-2 years of experience in retail or service industry preferred;

- Excellent communication and customer service skills;

- Ability to work independently and as part of a team;

- Basic math skills and accuracy with handling cash and operating a point-of-sale system.

Benefits:

- Competitive salary and benefits package;

- Opportunities for career advancement and professional growth;

- Comprehensive training program to help you succeed in your role.

Others:

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