Auto Appraiser

We are seeking an experienced Auto Appraiser - Claim Specialist to join our team at Travelers Insurance. As an Auto Appraiser - Claim Specialist, you will be responsible for inspecting, estimating, negotiating, and evaluating 1st and 3rd party auto physical damage claims.

• Claim Investigation: Conduct thorough investigations of auto physical damage claims, including gathering information, inspecting vehicles, and evaluating damages.
• Damage Assessment: Use technical expertise to accurately determine the physical damage claim value of assigned losses.
• Claim Settlement: Negotiate claim settlements with customers and/or repair facilities, leveraging company resources and expertise to achieve optimal outcomes.
• Communication: Provide clear and concise communication to customers, repair facilities, and internal stakeholders throughout the claim process.
• Collaboration: Partner with claim professionals to ensure effective claim resolution and pursuit of alternative recovery sources.
• Compliance: Stay up-to-date on jurisdictional laws and regulations, and communicate compliance requirements to other claim staff as needed.

• Education: High School Degree or GED with a minimum of one year auto appraisal experience required.
• Experience: Two years of auto appraisal experience preferred; prior experience with insurance carrier preferred.
• Skills: Strong technical background, including extensive knowledge of auto repair and repair techniques, as well as strong mathematical and negotiation skills.
• Licenses: State appraiser and claim handling licenses (where applicable) preferred.

• Competitive Compensation: The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country.
• Benefits: Comprehensive benefits program, including health insurance, retirement plan, paid time off, and wellness program.
• Professional Development: Opportunities for professional growth and development, including training and education programs.