Dining Services Lead

19 hours ago


State College, Pennsylvania, United States Foxdale Village Full time
Job Title: Dining Services Hospitality Lead

Foxdale Village, a non-profit life plan community in State College, PA, is seeking a full-time Dining Services Hospitality Lead to join our dedicated team. This role requires flexibility to work every other weekend and participate in a holiday work rotation.

Job Summary:

We are looking for a highly motivated and organized individual to coordinate schedules, arrange tables and decorations, and deliver food and beverage to catered functions. The successful candidate will promote a high level of customer service satisfaction, interact with customers, and resolve complaints in a friendly and service-oriented manner.

Responsibilities:
  • Coordinate schedules of catering staff to ensure timely setup, delivery, and clearing of functions.
  • Arrange tables and decorations according to pre-established standards.
  • Deliver food and beverage to catered functions.
  • Promote a high level of customer service satisfaction and interact with customers to resolve complaints.
  • Return tables to their proper position, return leftover food and equipment to the kitchen and storage areas in a timely manner.
  • Determine workload requirements from information gathered from catering orders.
  • Manage multiple tasks utilizing excellent time management and organizational skills.
  • Coach staff to work in an organized manner meeting standards.
  • Ensure proper presentation, portion control, and maintenance of proper serving temperatures.
  • Maintain sanitation and orderliness of all equipment, supplies, and utensils within the work area.
  • Ensure proper food preparation by utilizing approved recipes and following prescribed production standards.
  • Demonstrate a complete understanding of daily menu items and explain them to customers accurately.
  • Support the Assistant Director of Dining Services and Front of the House Manager with staff training and provide input to training plans, performance evaluations, and related.
Requirements:
  • High school education or GED; related experience or training; or equivalent combination of education and experience.
  • Supervisory or team lead experience in food service is required.
  • Wait staff or related experience is beneficial.
Benefits:
  • Competitive rate of pay
  • Health, Dental & Vision Insurance
  • Short Term, Long Term, and Life Insurance Plans
  • Paid time off (PTO)
  • Time and a half holiday pay
  • 403(b) retirement program with Match Options
  • Flexible Spending Account (FSA)
  • Tuition Reimbursement Program
  • Employee Events
  • Career Development Opportunities & Paid Training
  • Years of Service Recognition Program

Foxdale Village is an Equal Opportunity Employer.


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