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Customer Service Representative
2 months ago
We are seeking a highly skilled and compassionate Customer Service Representative to join our team at Community Veterinary Partners. As a key member of our clinic staff, you will play a vital role in delivering exceptional patient care and client service.
Key Responsibilities- Greeting and Check-in/Check-out Procedures
You will be responsible for welcoming clients, checking them in and out, and ensuring a smooth and efficient experience.
- Communication and Message Handling
You will be the primary point of contact for clients, handling phone calls, emails, and texts in a professional and courteous manner.
- Scheduling and Coordination
You will be responsible for booking appointments, surgeries, and procedures, as well as coordinating with clients and staff to ensure seamless communication.
- Financial Transactions and Record-Keeping
You will handle cash transactions, process patient records, and maintain accurate and up-to-date records.
- End-of-Day Procedures
You will be responsible for preparing the end-of-day financial report, ensuring accuracy and attention to detail.
Requirements- Excellent Communication Skills
You must possess excellent verbal and written communication skills, with the ability to work effectively with clients and staff.
- Attention to Detail
You must be highly organized and detail-oriented, with the ability to multitask and prioritize tasks effectively.
- Flexibility and Adaptability
You must be flexible and adaptable, with the ability to work in a fast-paced environment and adjust to changing circumstances.
What We OfferWe offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care and client service, we encourage you to apply for this exciting opportunity.
