Custom Framing Designer

4 days ago

Oshkosh, Wisconsin, United States Michaels Arts and Crafts Full time
Job Summary

We are seeking a skilled Custom Framing Designer to join our retail team. As a key member of our team, you will be responsible for creating memorable framing solutions for our customers while providing exceptional customer service.

Key Responsibilities
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and regulations.
  • Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions.
  • Complete framing orders with a high degree of quality and on time.
  • Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
  • Deliver friendly customer service, help customers shop, and provide a well-merchandised and in-stock store for the customer to shop.
  • Follow Standard Operating Procedures (SOPs) and Company programs.
  • Support shrink and safety programs.
  • Interact with others in an accepting and respectful manner, remain positive and respectful, even in difficult situations, and promote commitment to the organization's vision and values.
  • Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
  • Operate cash register and execute cash handling to standards.
  • Acknowledge customers, help locate product, and provide solutions.
  • Assist with Omni channel processes.
Requirements
  • Basic computer skills and basic measuring skills.
  • Ability to operate the framing equipment and glass cutter.
Preferred Qualifications
  • Retail experience.
  • Experience selling products and/or services to customers.
Work Environment

This is a public retail store setting where you will take care of our customers. All public areas are climate-controlled, and some stock rooms may not be climate-controlled. Some outdoor work may be assigned to retrieve shopping carts or while unloading trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance, paid time off, tuition assistance, generous employee discounts, and much more.

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