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Cosmetics Sales Counter Supervisor

2 months ago

Reno, Nevada, United States Macy's Full time
Job Overview

Embrace Your Unique Potential

At Macy's, Inc., we are dedicated to fostering a vibrant future with diverse representation for everyone. This is our Mission Every One. We recognize that each individual brings something special to the table, and we are committed to nurturing each person to cultivate growth, pride, and fulfillment. When we bring our authentic selves to work, it results in a richer and broader spectrum of ideas and energy for all to enjoy. Our achievements will stem from remarkable colleagues collaborating together.

Position Summary

As a Cosmetics Counter Supervisor in the Macy's Cosmetics Division, you will oversee all facets of a cosmetics line, including mentoring a team of talented Beauty Advisors. You will connect with customers to understand their beauty preferences, enhance your creativity through consultations and product applications, and take pride in how your expertise and enthusiasm for beauty contribute to your team's success in achieving sales objectives.

What We Offer

  • An inclusive, stimulating, and enjoyable work atmosphere
  • Competitive compensation and benefits grounded in equity principles
  • Performance-based incentives and annual evaluations
  • Employee discounts on merchandise
  • Comprehensive health and wellness benefits, including medical, dental, and vision coverage
  • Retirement savings plan with 401k matching opportunities
  • Employee Assistance Program for mental health and legal/financial support
  • Resources for ongoing education, career advancement, and leadership training
  • Paid time off
  • Fully-funded educational benefits covering tuition, books, and fees
  • Colleague Resource Groups and volunteer opportunities

Your Responsibilities

  • Motivate teamwork to achieve sales targets and enhance customer experiences
  • Build lasting relationships with customers passionate about cosmetics and beauty
  • Analyze and review business performance across various sales periods
  • Plan and execute business-driving events to meet departmental objectives
  • Ensure proper presentation, organization, storage, and replenishment of stock
  • Utilize effective customer service techniques and professional selling skills to meet personal productivity goals
  • Exceed personal and company sales targets
  • Collaborate with vendors to achieve optimal business results
  • Manage vendor events and promotions, including scheduling and execution
  • Adhere to all hygiene standards

Required Skills

  • Leadership: Proven ability to effectively lead a team, providing guidance and support to enhance performance and engagement.
  • Expertise: In-depth knowledge of vendor lines and beauty trends, serving as a resource in this area.
  • Analytical Skills: Ability to leverage metrics and detailed reporting to create actionable plans for achieving sales goals.
  • Communication: Strong written and verbal communication skills to facilitate open dialogue within the team and across departments.
  • Interpersonal Skills: Excellent ability to collaborate effectively with colleagues at all levels.
  • Creativity and Strategic Thinking: Capacity to think innovatively and strategically to tackle business challenges.
  • Attention to Detail: Meticulous in handling daily tasks and reviewing reports to ensure business objectives are met.
  • Collaboration: Work in partnership with the Prestige and total Beauty team to drive line sales and enhance customer experiences.

Who You Are

  • Able to mentor and provide constructive feedback to Beauty Advisors to surpass daily goals
  • Possess a passion and business-oriented mindset to thrive in a performance-driven environment
  • Skilled in resolving customer issues constructively while managing multiple tasks in a fast-paced setting
  • Enthusiastic about the beauty industry and dedicated to delivering exceptional customer service
  • Strong organizational abilities to handle various tasks while achieving outstanding results
  • Adaptable and capable of exercising sound judgment in uncertain situations
  • Flexible availability, including days, evenings, weekends, and holidays, with reliable attendance
  • 3 to 5 years of relevant experience

Physical Requirements:

  • Extended periods of standing or walking throughout the store or department
  • Frequent use of computers and handheld devices
  • Ability to reach above eye level, crouch, kneel, and distinguish colors.
  • This role requires lifting, moving, standing, reaching, and climbing ladders.
  • Ability to lift and move items weighing up to 25 lbs.

About Macy's

This is an exciting time for a career at Macy's as we continue to focus on creating memorable experiences for every customer, whether their journey begins online or in-store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas allow you to express your creativity and commitment to excellence, advance your career, and make a meaningful impact on your colleagues and customers.

Bring your creativity, energy, and ideas to the Macy's team.