Service Team Supervisor

6 days ago


Arlington Heights, Illinois, United States Wendy's Full time

Why Wendy's

As a critical member of our restaurant leadership team, the Shift Team Lead plays a vital role in ensuring the success of our restaurant. This individual works closely with restaurant management to provide direction and training to team members, resulting in exceptional customer experiences.

Key Responsibilities:

  • Inspire team members to consistently deliver high-quality service and exceed customer expectations.
  • Collaborate with restaurant management to develop and implement effective training programs.
  • Lead by example, demonstrating a strong work ethic and commitment to excellence.
  • Foster a positive and inclusive team atmosphere, promoting open communication and respect among team members.
  • Monitor and maintain high standards of customer service, quality, and safety.

What You Can Expect:

  • A competitive compensation package, including medical, dental, vision, and life insurance benefits.
  • A comprehensive employee assistance program, providing support for mental health and wellness.
  • Access to a 401(k) retirement plan and paid time off, including vacation, sick leave, and holidays.
  • Uniforms and equipment provided, as well as opportunities for professional growth and development.

What We Expect from You:

  • A minimum of 18 years of age and a high school diploma or equivalent.
  • At least one year of experience in a restaurant or supervisory role, with a proven track record of success.
  • A strong passion for delivering exceptional customer service and a commitment to excellence in all aspects of the job.


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