Clinical Administrative Assistant

3 weeks ago


Newton Center, Massachusetts, United States Neurocare Inc Full time
Job Summary

We are seeking a highly skilled Healthcare Coordinator to join our team at Neurocare Inc.

The ideal candidate will have excellent customer service skills and be able to multitask between task lists and inbound calls.

This is an in-office position located in Milford, MA, with a schedule of Monday to Friday, 9am to 5:30pm.

Salary: $18.00/hour.

About the Position

  • We are looking for a detail-oriented individual who can provide excellent customer service to patients and physician offices.
  • You will coordinate the scheduling and completion of diagnostic sleep testing, including obtaining patient history and clinical data.
  • You will also communicate and work with our clinical team to ensure staff availability and access to services.

Duties and Responsibilities

  • Heavy phone work - Inbound and outbound calls
  • Schedule a minimum of 20 patients per day
  • Obtain patient history and clinical data prior to appointment
  • Educate patients on sleep testing, registration, and additional services available
  • Verify insurance online prior to scheduling
  • Communicate with physicians and others to address concerns
  • Report weekly and monthly information pertinent to assigned sites
  • Other duties as assigned

Requirements

  • 1+ year customer service experience
  • Experience in a medical setting preferred
  • HS diploma or GED
  • Bilingual (English/Spanish) preferred
  • Associates or Bachelors degree preferred
  • Strong multitasking skills and computer skills
  • High level of organization and accuracy
  • Exceptional telephone communication skills


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