Veterinary Client Service Coordinator

1 week ago


Campbell, California, United States Ethos Veterinary Health Full time
About the Role

We are seeking a skilled Client Service Coordinator to join our team at Ethos Veterinary Health. As a key member of our team, you will be responsible for providing exceptional client service and supporting the clinical team in delivering high-quality patient care.

Key Responsibilities
  • Greet clients and provide a positive first impression of our hospital
  • Answer phone calls, schedule appointments, and prepare clients for their visit
  • Coordinate workflow between clients and the clinical team
  • Compile veterinary medical charts and enter client and patient data into our hospital information system
  • Collect payments and perform other administrative duties
Requirements
  • High school diploma
  • 1+ years of customer service experience, preferably in a veterinary hospital setting
  • 1+ years of hospitality experience, with a focus on creating a friendly and receptive environment for clients
  • Competent computer skills, including data entry into medical records
  • Effective working knowledge of MS-Office Suite (Word, Excel, Outlook)
  • Type 45+ wpm and use a 10-key calculator
Benefits

We offer a comprehensive benefits package, including health, dental, vision, disability, and life insurance, as well as flexible spending accounts, a 401(k) plan, and paid time off. Additionally, we provide monthly in-house RACE-approved courses and staff development opportunities for all employees.

Ethos Veterinary Health is committed to revolutionizing veterinary medicine and setting the standard for excellence in patient care and employee satisfaction.



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