Operations Manager Snow Flower Condominiums

3 days ago


Park City, Utah, United States Park City Lodging Full time
Operations Manager Snow Flower Condominiums

Park City Lodging is seeking an experienced and dynamic Operations Manager to oversee Snow Flower Condominiums and Homeowners Association. Snow Flower is a world-class condominium association at the base of Park City Mountain comprised of 142 condos in four buildings with two HOA's. The ideal candidate will be responsible for overseeing staff management, HOA accounting, HOA business operations, and various other responsibilities to ensure a smooth and efficient operation.

Key Responsibilities:
  • Staff Management: Oversee management of staff and conduct performance reviews for department managers. Daily interaction with staff, managers, property owners, and guests to ensure employee satisfaction and understanding of required teamwork.
  • HOA Accounting: Possess working knowledge of QuickBooks. Keep owner contact information updated in QuickBooks. Review HOA financials monthly and send to Board of Trustees noting variances between budget and actual. Develop annual operating and reserve budgets. Update reserves for spring and fall meetings. Maintain contact with maintenance manager on reserve project billing/schedule. Notify the Board of Trustees of change orders or large variances.
  • HOA Business: Organize and manage spring and fall HOA meetings. Keep HOA Board updated on financial, legal, and maintenance issues. Collaborate with the Maintenance Manager on reserve project budget and timing. Work with HOA attorney on HOA legal issues as needed. Assist the HOA Board with cash investments, such as CD purchase timing. Communicate HOA rules to owners to ensure adherence. Obtain bids prior to annual insurance renewals and send insurance deductible notifications to owners annually.
  • Other Duties/Responsibilities: Help to set and attain revenue budget goals. Attend weekly revenue meetings and identify opportunities and implement strategies to reach goals. Respond to rental guest concerns. Review monthly rental owner statements before billing is finalized.
  • Owner Relations: Communicate the company standards to owners for needed property upgrades and increased revenue opportunities. Work with owner real estate agents on listed properties.
Requirements:
  • Proven experience in staff management and conducting performance reviews.
  • Strong knowledge of QuickBooks Online and HOA accounting principles.
  • Experience in property management, hospitality management, or related field.
  • Familiarity with budgeting, financial reporting, and variance analysis.
  • Strong problem-solving skills and attention to detail.
  • Ability to multi-task and prioritize responsibilities effectively.

Park City Lodging offers a fun working environment, employer-paid medical insurance benefits, optional dental and vision insurance, a generous paid time off package, holiday pay, matching 401(k) plan, ski pass/wellness benefit, and more. We are a team of passionate individuals with 40 years of expertise in the hospitality and property management industry, committed to going the extra mile to create a culture of excellence and noticeable difference in the guests' and owners' experience. If you are a dedicated and results-driven professional who shares our commitment to excellence, we encourage you to apply.



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