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Holtec Security International

1 month ago

Camden, New Jersey, United States Holtec International Full time
Job Summary

Under the direction of a supervisor, the Crime Prevention Specialist is responsible for collecting and documenting facts, circumstances, and evidence related to crimes and placing them in a logical framework.

Key Responsibilities
  • Conduct virtual patrols of public spaces to identify and report suspicious activity, crime, and other police-related matters.
  • Process alarm signals quickly and accurately, adhering to established protocols.
  • Dispatch the appropriate authorities and verify that help is on the way.
  • Communicate situational awareness and virtual patrol observations to field units.
  • Evaluate activities to ensure crime prevention efforts align with crime prevention plans and emerging crime conditions.
  • Generate virtual directed patrol CAD tickets for assignments, indicating camera location and directed virtual patrol type.
  • Archive video for investigative, evidentiary, and regulatory compliance purposes.
  • Accurately document responses and actions for alarms and video evidence in account records.
Requirements
  • High School Diploma or GED; Associate or Bachelor's degree preferred.
  • 2+ years of experience in a call/monitoring center role.
Knowledge, Skills, and Abilities
  • Experience with alarm monitoring software (MKS or Honeywell) preferred.
  • Proficiency with computers and Microsoft Office suite.
  • Ability to work in a high-stress environment.
  • Effective written communication skills to prepare findings and create reports.