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Guest Experience Associate
2 months ago
We are seeking a skilled Guest Experience Expert to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences that exceed our guests' expectations.
Key Responsibilities- Process operational needs and address guest requests in a timely and professional manner.
- Complete reports and maintain accurate records to ensure seamless guest experiences.
- Share knowledge of local attractions and amenities to enhance guests' stays.
- Collaborate with colleagues to ensure a safe and welcoming work environment.
- Adhere to company policies and procedures to maintain high standards of quality and service.
- High school diploma or equivalent required.
- No prior work experience necessary.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Excellent communication and interpersonal skills.
- Ability to lift up to 10 pounds and stand for extended periods.
Marriott International is a global hospitality company that operates a portfolio of brands, including Marriott Hotels, JW Marriott, and more. We are committed to providing exceptional guest experiences and fostering a culture of inclusivity and respect.
As a Guest Experience Expert, you will be part of a dynamic team that is dedicated to delivering memorable experiences for our guests. If you are passionate about hospitality and committed to excellence, we encourage you to apply for this exciting opportunity.
