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Family Services Investigator
2 months ago
Position Overview:
The Arizona Official Website of State of Arizona is seeking a dedicated DCS Specialist to join the Foster Home and Group Home Investigations Unit. This position is integral in collaborating with licensing bodies, congregate care facilities, and the Office of Licensing and Regulation (OLR) to safeguard the welfare of children residing in these environments.
Travel within the state may be required as part of the role.
Compensation Structure:
Child Safety Specialists are eligible for step increases based on their tenure:
- After one year of service: $
- After two years of service: $
- After three years of service: $
This role may offer the potential for remote work within Arizona, contingent upon the department's operational needs and consistent performance achievements.
The State of Arizona fosters a work culture that prioritizes flexibility, independence, and trust. Many employees across various agencies participate in the State's Remote Work Program, allowing them to work from home, offices, or shared spaces. All work, including remote assignments, should be conducted within Arizona unless otherwise authorized.
Key Responsibilities:- Make informed decisions regarding child safety, risk assessment, permanency, and overall well-being by utilizing agency assessment tools and case plans, while employing Family-Centered Practice strategies. This includes gathering and analyzing information, collaborating with families, and formulating safety plans.
- Efficiently organize, prioritize, and plan work activities, consulting with supervisors as needed to address high-risk cases in a timely manner.
- Manage conflicts, complaints, and grievances from clients, conducting thorough investigations, drawing conclusions, and developing case plans based on established principles.
- Collect information from diverse sources, maintain accurate records, and ensure compliance with relevant standards and regulations.
- Evaluate information, collaborate with supervisors, and ensure alignment with division values and objectives.
Knowledge of:
- Federal and state child welfare laws, policies, and practices
- Normal stages of child development
- Influence of cultural differences on family dynamics
- Roles of courts, law enforcement, educational institutions, and community organizations in child welfare
- Indicators of abuse, neglect, and mental health challenges
- Crisis intervention and conflict resolution techniques
- Community resources available statewide
- Proficiency in Microsoft Office applications
Skills in:
- Effective communication and active listening
- Independent decision-making capabilities
- Proficiency with computer systems and software
- Critical thinking and analytical reasoning
- Interviewing techniques and documentation
Ability to:
- Perform effectively in a call center environment
- Identify signs of abuse or neglect
- Maintain composure in high-pressure situations
- Handle extended periods of sitting
- Conduct phone interviews while inputting data
- Work under pressure and adapt to varying conditions
- Take responsibility for work outcomes
- Maintain professional boundaries
- Work flexible shifts as required
A Bachelor's degree in social work or a related field, along with relevant experience in child welfare, is preferred. Additional training, mentoring, and professional development are also advantageous.
Pre-Employment Requirements:
Clearance from the DCS Central Registry, a minimum of 18 months of experience as a DCS Specialist, no formal disciplinary actions, and a recent performance score of 3.0 or higher are required.
If driving is a component of the role, compliance with State vehicle requirements is mandatory.
Benefits Overview:The State of Arizona provides a comprehensive benefits package, including medical, dental, life, and disability insurance, retirement plans, holidays, and generous accrual of vacation and sick leave.
Offering both full-time and part-time remote work options, employees can achieve a better work-life balance, leading to increased job satisfaction and productivity. Remote work is subject to management discretion.
For further details on the Paid Parental Leave program and a complete benefits list, please visit the official State of Arizona website.
Retirement Information:Employees in this position are eligible to participate in the Arizona State Retirement System (ASRS) after 27 weeks of employment.
