Hotel Registration Coordinator

4 days ago


Brookfield, Wisconsin, United States Crescent Services Full time

Join Our Team as a Hotel Registration Coordinator

Crescent Services seeks a highly skilled and motivated individual to join our front office team as a Front Desk Agent. In this role, you will play a critical part in delivering exceptional guest experiences, ensuring seamless registration and check-out processes, and promoting hotel services and facilities.

  • Estimated Annual Salary: $50,000
  • Benefits Package: Comprehensive benefits, including health insurance, 401(k) matching, and more
  • Discounts: Discounts at Marriott brand properties worldwide

Key Responsibilities

  • Greet and register guests, processing payments and managing room assignments
  • Check guests out, ensuring accuracy and efficiency
  • Respond to guest inquiries and resolve issues in a timely manner
  • Utilize up-selling techniques to promote hotel services and facilities

Requirements

  • Prior experience as a Front Desk Agent or in a high-volume industry
  • Strong communication and interpersonal skills
  • Ability to work varied shifts, including days, evenings, and weekends
  • Proficiency in computer software and systems


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