Seasonal Sales Associate

4 weeks ago


Eden, North Carolina, United States Michaels Stores Full time
Job Summary

We are seeking a Seasonal Team Member to join our team at Michaels Stores. As a Seasonal Team Member, you will play a critical role in delivering an exceptional customer experience, ensuring a well-merchandised and in-stock store, and supporting the overall success of our retail operations.

Key Responsibilities
  • Customer Service: Provide friendly and helpful service to customers, answering questions and resolving issues in a timely and professional manner.
  • Store Recovery: Maintain a well-merchandised and in-stock store by completing merchandise recovery and maintenance tasks, including the merchandise return/go back process and general store recovery.
  • Omni Channel Support: Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) processes, ensuring seamless customer experiences across channels.
  • Inventory Management: Participate in truck unloading, stocking, and planogram (POGs) processes to ensure accurate inventory levels and effective merchandise presentation.
  • Team Collaboration: Work collaboratively with other team members to achieve sales goals, resolve customer issues, and maintain a positive store environment.
Requirements
  • Physical Demands: Ability to remain standing for long periods, move throughout the store, and lift heavy boxes and access high shelves by ladder or similar equipment.
  • Preferred Experience: Retail and/or customer service experience preferred.
What We Offer
  • Total Base Pay Range: $20.00
  • Opportunities for Growth: Michaels is committed to fostering an inclusive environment for everyone to learn, shop, and create, with opportunities for personal and professional growth.


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