Client Support Associate

3 weeks ago

Eden, North Carolina, United States FM Marketing LLC Full time
Client Support Representative Job Description

We are a prominent sales and business development firm in the Riverside area that represents top clients in the telecommunications and technology industries. Our ultimate goal is to ensure our clients are achieving maximum brand visibility and increasing customer engagement. This year, we've seen exceptional growth and success, which highlights our commitment to driving results and innovation.

Job Summary:

As the entry-level Client Support Representative, you will work closely with clients and customers alike to bolster brand awareness in the community and drive sales revenue. Our entry-level Client Support Representatives are experts in our clients' products and services, and they are excited to share their knowledge directly with consumers.

Key Responsibilities:
  • Work directly with customers to promote our clients' brand, products, and services
  • Explain product features and benefits to customers and confidently answer any inquiries
  • Report customer feedback to Senior Management and clients, providing feedback on areas of improvement
  • Analyze client acquisition metrics and KPIs to maximize sales and drive revenue
  • Adhere to our clients' compliance standards and maintain professionalism throughout the sales process
  • Draft, organize, and maintain sales contracts on behalf of our clients
  • Attend in-person and virtual meetings with fellow Client Support Representatives to develop customer service, sales, and leadership skills
Requirements:
  • 0-3 years of experience in customer service, sales, or any client-facing role is preferred but not required
  • High school diploma or equivalent
  • Strong written and verbal communication skills
  • Exceptional time management and organizational skills
  • Eager to improve current skills
  • Ability to grasp new concepts quickly to develop professionally
  • Ability to confidently present information to clients, customers, and teammates
  • Basic knowledge of the sales cycle is a plus

We are committed to seeing our entry-level Client Support Representatives succeed, so we provide the necessary tools and resources to thrive within our company. Each entry-level Client Support Representative receives in-house training from our Senior Client Support team. This is an entry-level role, so no experience is required to apply. If you feel that you would excel in this role, we are eager to hear from you. Please submit your resume, and an HR associate will be in touch with you soon.

This position is entry-level with exciting opportunities for advancement based on performance and experience.

  • Warehouse Associate

    6 days ago

    Eden, North Carolina, United States Randstad Full time

    Warehouse Associate/Forklift Operator Job DescriptionAs a Reach Operator at Randstad, you will be responsible for performing various tasks in a warehouse setting.Key Responsibilities:Load and unload products from trucks and shelvesPut away and stock products in designated locationsOperate a reach truck and cherry picker to access high shelvesMatch SKUs by...

  • Merchandise Associate

    3 weeks ago

    Eden, North Carolina, United States HomeGoods Full time

    About the RoleWe are seeking a highly motivated and customer-focused Merchandise Associate to join our team at HomeGoods. As a Merchandise Associate, you will play a key role in delivering an exceptional customer experience by providing excellent service, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and...

  • Warehouse Associate

    4 weeks ago

    Eden, North Carolina, United States Randstad Full time

    {"h1": "Warehouse Associate Job Description", "p": "At Randstad, we are seeking a skilled Warehouse Associate to join our team. As a Warehouse Associate, you will be responsible for receiving and processing incoming stock and materials, picking and filling orders from stock, packing and shipping orders, and managing, organizing and retrieving stock.Key...

  • Merchandise Associate

    3 days ago

    Eden, North Carolina, United States Home Goods Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Merchandise Associate to join our team at HomeGoods. As a Merchandise Associate, you will play a key role in delivering an exceptional customer experience by providing excellent service, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss...

  • Store Associate

    4 weeks ago

    Eden, North Carolina, United States Cents Only Stores LLC. Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Store Associate to join our team at 99 Cents Only Stores, LLC. As a Store Associate, you will play a critical role in ensuring our customers have a great shopping experience by providing exceptional customer service and maintaining a well-organized store environment.Key...

  • Sales Associate

    3 weeks ago

    Eden, North Carolina, United States United Pacific Full time

    United Pacific Etiwanda Ave.Job SummaryAs a Sales Associate at United Pacific, you will play a vital role in the operation of our facility. Your primary responsibilities will include:Key ResponsibilitiesAssisting in the daily operation of the facility in a safe and customer-focused mannerPerforming various duties such as cash handling, lighting and fixtures...

  • Retail Sales Associate

    1 week ago

    Eden, North Carolina, United States Staples Full time

    Staples **Job Summary** As a Retail Sales Associate at Staples, you will be responsible for providing exceptional customer service and sales support to our customers. Your primary goal will be to create a positive and inviting environment for customers, responding quickly and resourcefully to their requests and concerns. **Key Responsibilities** *...

  • Warehouse Associate Lead

    4 weeks ago

    Eden, North Carolina, United States Neovia Logistics Full time

    Job SummaryWe are seeking a highly skilled Warehouse Associate Lead to join our team at Neovia Logistics. As a key member of our operations team, you will be responsible for leading a team of warehouse associates in daily operations, ensuring accurate and timely processing of incoming and outgoing shipments, and overseeing inventory management and cycle...

  • Warehouse Associate Part Time

    1 week ago

    Eden, North Carolina, United States Grainger Full time

    Job SummaryGrainger is seeking a skilled Warehouse Associate Part Time to join our team at our Distribution Center in Mira Loma, CA. As a key member of our operations team, you will play a critical role in ensuring the efficient and safe movement of products through our warehouse.Key ResponsibilitiesSafely complete inbound and/or outbound warehouse tasks,...

  • AT&T Retail Sales Associate

    4 weeks ago

    Eden, North Carolina, United States Mywirelessgroup Full time

    About the RoleMy Wireless Group is seeking a highly motivated and customer-focused AT&T Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.Key ResponsibilitiesProvide personalized sales support to customers, ensuring they find the...

  • Warehouse Associate

    2 weeks ago

    Eden, North Carolina, United States Grainger Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Warehouse Worker to join our team at Grainger. As a key member of our distribution center, you will play a critical role in ensuring the efficient and accurate processing of inventory and orders.Key ResponsibilitiesSafely complete inbound and/or outbound warehouse tasks, including unloading,...

  • Senior Service Associate M-F 3pm-11:30pm

    6 days ago

    Eden, North Carolina, United States UPS Full time

    Job SummaryUPS is seeking a skilled and detail-oriented Senior Service Associate to join our team. As a key member of our healthcare team, you will be responsible for order fulfillment, including receipt of customer priority healthcare products, placement of stock into storage, receiving orders, picking and packing orders, shipping orders, and conducting...

  • Warehouse Associate

    4 weeks ago

    Eden, North Carolina, United States Restaurant Depot Full time

    Restaurant Depot De Forest Circle Job Description **Job Summary:** As a Picker at Restaurant Depot, you will be responsible for pulling merchandise from stock for high-volume Business Center orders. You will load items onto flat carts and/or pallets and transport them using a manual pallet jack. Additionally, you will pack cooler and freezer items in...

  • Customer Service Representative

    2 weeks ago

    Eden, North Carolina, United States Leonlite Full time

    Customer Service AssociateTORCHSTAR CORP is a leading distributor of lighting solutions and a full spectrum illumination provider in the U.S. As a provider of customized supply chain solutions, the company serves customers in various market segments, including industrial, commercial, and residential lighting.Job SummaryWe are seeking a highly skilled...

  • Seasonal Sales Associate

    3 weeks ago

    Eden, North Carolina, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Seasonal Team Member to join our team at Michaels Stores. As a Seasonal Team Member, you will play a key role in delivering an exceptional customer experience, ensuring a well-merchandised and in-stock store, and supporting the overall success of our store.Key ResponsibilitiesProvide...

  • Seasonal Sales Associate

    4 weeks ago

    Eden, North Carolina, United States Michaels Stores Full time

    Job SummaryWe are seeking a Seasonal Team Member to join our team at Michaels Stores. As a Seasonal Team Member, you will play a critical role in delivering an exceptional customer experience, ensuring a well-merchandised and in-stock store, and supporting the overall success of our retail operations.Key ResponsibilitiesCustomer Service: Provide friendly and...

  • Customer Experience Associate

    2 weeks ago

    Eden, North Carolina, United States Best Buy Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth through personalized product...

  • Seasonal Sales Associate

    3 weeks ago

    Eden, North Carolina, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Seasonal Team Member to join our team at Michaels Stores. As a Seasonal Team Member, you will play a critical role in delivering an exceptional shopping experience for our customers, ensuring a well-merchandised and in-stock store, and supporting the overall success of our store.Key...

  • Seasonal Sales Associate

    4 weeks ago

    Eden, North Carolina, United States Michaels Stores Full time

    Job SummaryWe are seeking a Seasonal Team Member to join our team at Michaels Stores. As a Seasonal Team Member, you will play a critical role in delivering an exceptional customer experience, ensuring a well-merchandised and in-stock store, and supporting the overall success of our retail operations.Key ResponsibilitiesCustomer Service: Provide friendly and...

  • Customer Experience Associate

    4 weeks ago

    Eden, North Carolina, United States Best Buy Full time

    {"Overview": "At Best Buy, we're committed to delivering exceptional customer experiences. As a Customer Experience Specialist, you'll be the face of our brand, building long-lasting relationships with customers and providing personalized service.Our Customer Experience Specialists are trained to recommend the right products and services to meet customers'...