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Assistant Director of Housekeeping Operations

2 months ago

Kīhei, Hawaii, United States Marriott International Inc Full time
Job Summary

As a key member of our housekeeping team, the Assistant Director of Housekeeping Services plays a vital role in ensuring the cleanliness and comfort of our guests. This position is responsible for managing housekeeping functions and staff on a daily basis, ensuring that all areas of the property are clean and well-maintained. The ideal candidate will have a strong background in housekeeping or a related field, excellent leadership skills, and a passion for delivering exceptional customer service.

Key Responsibilities
  • Manage housekeeping staff and operations to ensure efficient and effective service delivery
  • Conduct regular inspections of guest rooms and public areas to ensure high standards of cleanliness and maintenance
  • Develop and implement strategies to improve guest satisfaction and loyalty
  • Collaborate with other departments to ensure seamless service delivery and resolve any issues that may arise
  • Monitor and control housekeeping budgets to ensure financial targets are met
Requirements
  • High school diploma or equivalent required; 2 years of experience in housekeeping or a related field preferred
  • Strong leadership and communication skills
  • Ability to work effectively in a fast-paced environment
  • Excellent customer service skills
  • Ability to lift up to 25 pounds and stand for long periods
What We Offer

Marriott International is committed to providing our associates with a comprehensive benefits package, including competitive pay, comprehensive health insurance, 401(k) plan, and opportunities for career growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.