Electric Boat Service Technician

5 hours ago

Sarasota, Florida, United States X Shore Full time
About the Role

We're seeking a highly skilled and passionate Field Service Engineer to join our team at X Shore. As a key member of our Field Service team, you will be responsible for maintaining and servicing customer boats in the field, as well as our fleet of internal boats. Your expertise will be crucial in ensuring the highest level of service standards, protocols, and processes are met.

Key Responsibilities
  • Maintain and service customer boats in the field, as well as our fleet of internal boats
  • Contribute to improving service standards, protocols, and processes
  • Collaborate with engineering and production teams to implement improvements on boat designs, production methods, or service processes
  • Become proficient in assembling, troubleshooting, and disassembling all major boat systems
  • Support with transportation and set up at boat shows
  • Execute sea trials to assist in proper commissioning along with R&D support
Requirements
  • Proficiency in using mechanical and electric hand tools
  • Willingness to travel at least 50% on average with short notice
  • Experience building and troubleshooting electromechanical systems such as electric motors, batteries, sensors, electronics, controls, pneumatics, etc.
  • Experience interpreting engineering drawings, work instructions, electrical schematics, and product data sheets
  • Ability to cultivate positive relationships with all external parties while working in the field
  • Ability to operate independently and make technical decisions supported by data
  • Excellent written and verbal professional communication skills
  • Good written skills allowing you to keep record of maintenance and communicate fixes with customers
  • Ability to work well under pressure and deal with all types of customers by yourself or in a team setting
What We Value
  • Ownership over both your work and the company's success
  • Empathy for colleagues and for customers
  • Humility in problem-solving and collaboration
  • Pragmatism for navigating ambiguity quickly and sensibly
  • Inclusion of different backgrounds, opinions, cultures, etc.
About X Shore

X Shore is a Swedish climate technology and electric boat company founded in 2016 in Stockholm. We're the world's leading supplier of electric boats with customers in markets such as North America and Europe. Our boats use no fossil fuels and have minimal impact on marine wildlife. We've received numerous design awards and have won European Powerboat of the Year, Best of Boats, and Design awards globally.

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