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Customer Experience Liaison
3 weeks ago
Our goal at Amazing Lash Studio is to create a transformative experience for every guest. We believe that beauty should be accessible to everyone, and our team is dedicated to delivering exceptional service, quality products, and a welcoming environment.
Role SummaryWe're seeking a skilled Retail Sales Associate / Customer Service Representative to join our team. As a key member of our front-line staff, you'll be responsible for building strong relationships with our guests, driving sales growth, and ensuring a seamless experience from start to finish.
Key Responsibilities- Build and maintain strong relationships with guests, understanding their needs and preferences to deliver personalized recommendations
- Identify and capitalize on sales opportunities, leveraging loyalty programs and promotions to drive revenue growth
- Collaborate with internal teams to ensure effective communication, inventory management, and visual merchandising
- Meet or exceed monthly sales targets, while maintaining a high level of customer satisfaction
- 1-2 years of retail sales experience, preferably in the beauty industry
- Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues
- Results-driven and metric-focused, with a proven track record of meeting sales targets
- Familiarity with MindBody Software, a plus
- Competitive base salary: $50,000 - $65,000 per year
- Ongoing training and development opportunities
- Free eyelash services, including volume upgrades
- Membership sales bonus
- Flexible hours, including nights, weekends, and holidays
- Discounts on all retail products
At Amazing Lash Studio, we're committed to supporting your career growth and development. With clear progression paths and opportunities for specialization, you'll have the chance to develop new skills, take on additional responsibilities, and become a leader in your field.