Reservations Agent
4 weeks ago
Four Seasons Hotel Minneapolis is a luxury hotel located in the heart of the city, offering an unparalleled guest experience. As a Reservations Agent, you will be part of a team that is dedicated to providing exceptional service to our guests.
Job SummaryWe are seeking a highly motivated and customer-focused Reservations Agent to join our team. The successful candidate will be responsible for selling hotel rooms and providing information to prospective guests, capturing sales from incoming calls and coordinating details of each reservation to ensure guest satisfaction.
Key Responsibilities- Sell hotel rooms and provide information to prospective guests
- Capture sales from incoming calls and coordinate details of each reservation
- Manage Four Seasons chat and support the Travel Industry team as related to wholesale and leisure reservations needs
- Minimum of 1-2 years of experience in a high-volume call setting or similar hotel experience
- Excellent and unwavering customer service skills
- Knowledge of Opera property management system preferred
Four Seasons is a world-renowned luxury hotel chain with over 120 properties in 47 countries. We are committed to providing exceptional service and creating unforgettable experiences for our guests. As a member of our team, you will have the opportunity to work with a diverse group of people and develop your skills and knowledge in a dynamic and fast-paced environment.
What We Offer- Comprehensive health and vision insurance
- Discovery nights at Four Seasons properties around the globe
- Holiday and vacation pay
- Daily meals inspired by award-winning chefs
- Uniforms and uniform care
- Sick pay, disability coverage, and life insurance
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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