Real Estate Sales Advisor
4 weeks ago
About the Role:
We are seeking a highly motivated and experienced Real Estate Inside Sales Advisor to join our team at Redfin. As a member of our Sales Support team, you will be the first point of contact for potential customers via phone, text, or email, educating them about the benefits of working with Redfin to buy or sell a home.
Key Responsibilities:
- You will work from a customer queue, handling live phone calls and inquiries created from the website and app.
- Be an expert on all of Redfin's real estate products and services and advise customers to clear next steps.
- Match prospective customers with a local Redfin Agent for a home tour, buyer's consultation, or listing consultation.
Requirements:
- Active real estate license required.
- Previous inside sales experience preferred; will also consider customer service or real estate, or other sales experience.
- Real estate transaction experience preferred.
- Strong multitasking skills.
- Clear and concise verbal and written communication.
- Experience using a Customer Relationship Management (CRM) system is preferred.
- Microsoft Office or Google Suite experience a plus.
What We Offer:
- Competitive hourly wage with uncapped bonus potential based on the number of new customers you create.
- Three weeks of paid vacation, plus paid parental leave, sick leave & flex days.
- Choose from various full-family medical, dental, and vision plans with low out-of-pocket expenses.
- REALTOR association, MLS dues, and state license fees reimbursed.
- 401(k) and Employee Stock Purchase Plan.
About Redfin:
Our mission is to redefine real estate in the consumer's favor. As a full-service brokerage with the most-visited nationwide brokerage website, we combine our own technology and real estate agents to make buying or selling a home faster, easier, and more efficient. We believe real estate can be better-for customers, for agents, for everyone.
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