Sales Associate

4 days ago


South Bend, Indiana, United States Urban Outfitters Full time
About the Role

As a Sales Associate at Urban Outfitters, you will play a key role in driving sales and providing an exceptional customer experience. This position requires a genuine passion for delivering a personalized shopping experience to each customer.

Key Responsibilities
  • Brand Experience
    • Represent the Urban Outfitters brand in a way that reflects the company's values and mission.
    • Initiate conversations with customers, share product knowledge, and provide personalized advice to enhance their shopping experience.
    • Utilize technology to stay informed about company priorities, promotions, and product information, ensuring a seamless shopping experience across all channels.
  • Teamwork + Communication
    • Contribute to a positive and respectful store environment by being approachable, helpful, and collaborative with colleagues and leadership.
    • Collaborate with peers and leadership to share ideas, support team needs, and adapt to changing situations.
    • Embody a willingness to learn, adapt, and try new approaches to improve performance and achieve goals.
  • Visual + Business Operations
    • Maintain Urban Outfitters' visual and operational standards, prioritizing the customer experience while ensuring a well-organized and efficient store environment.
    • Support the shipment process to stay informed about new products and inventory, contributing to omni-order fulfillment processes.
    • Adhere to store safety standards, maintain inventory accuracy, reduce product loss, and uphold company policies and procedures to support store profitability.
    Requirements
    • Possess a genuine passion for the Urban Outfitters brand.
    • Have experience in customer service, with a focus on delivering exceptional experiences.
    • Be a team player with excellent communication and collaboration skills.
    • Be available to work flexible hours, including nights, weekends, and holidays.
    Perks and Benefits

Urban Outfitters offers a comprehensive range of perks and benefits to employees, including medical, dental, vision, PTO, generous employee discounts, retirement savings, and more. For more information, please visit our website.

Compensation

The starting hourly wage for this position is $10.47. Please note that this may be subject to change based on location and employment status.



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