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Aquatic Operations Supervisor

2 months ago

Natick, Massachusetts, United States Little Flippers Swim School Full time
Position Overview

Are you a dedicated leader with a passion for nurturing young minds? If you possess managerial experience and have a love for aquatic environments, consider a role with Little Flippers Swim School, a recognized leader in swim education. We are looking for an individual who thrives in a dynamic setting, engaging with children, families, and team members throughout the day.

At Little Flippers Swim School, we prioritize your professional development. Our comprehensive training program includes over one hundred hours of hands-on experience in various roles, including deck management and customer service. Throughout your initial year, you will participate in weekly discussions with key leadership focused on employee development and business enhancement.

As an industry frontrunner, Little Flippers Swim School offers a supportive work environment with numerous benefits. We have consistently been recognized as one of the Top 100 Places to Work.

Key Attributes:

  • You excel in an active role, fully engaged with customers and colleagues.
  • You are passionate about building and mentoring strong teams, including new employees.
  • You appreciate accelerated training opportunities to enhance your skills in managing school operations.
  • You are a collaborative team player who values hard work and enjoyment.
  • You embrace challenges and have the ability to foster a positive and effective atmosphere.

Core Responsibilities:

  • Deliver outstanding customer experiences by addressing challenges with a positive and proactive approach.
  • Oversee daily operations, including teaching swim lessons and managing deck activities.
  • Assess student progress in accordance with our established teaching framework.
  • Organize and maintain class and staff schedules to optimize business performance.
  • Facilitate regular team meetings to enhance employee engagement.
  • Support the development of team members at various stages of their careers.

Qualifications:

  • Preferred undergraduate degree or equivalent experience.
  • 1-2 years of supervisory experience.
  • Proven track record of effective leadership and team motivation.
  • A genuine enthusiasm for teaching children.
  • Strong problem-solving abilities.
  • Exceptional customer service skills.
  • Ability to set and achieve goals through strategic planning.

Benefits:

  • Competitive salary range.
  • Performance-based bonus structure.
  • Comprehensive health and dental insurance.
  • Vision coverage.
  • 401k plan with employer contributions.
  • Paid time off.
  • Discounted pet insurance.
  • Opportunities for training and professional development.

Your journey as an Operations Manager at Little Flippers Swim School is just beginning. We are committed to investing in your growth, offering pathways for advancement and mentorship.