Banking Trainee

4 weeks ago


Natick, Massachusetts, United States Middlesex Savings Full time
Job Summary

We are seeking a highly motivated and detail-oriented Banking Trainee to join our team at Middlesex Savings Bank. As a Banking Trainee, you will play a critical role in representing the bank to the public and promoting our core values and mission.

Key Responsibilities
  • Customer Experience: Develop an understanding of customers' needs and expectations, and offer products and services that address those needs and expectations.
  • Operational Excellence: Ensure quality and accuracy of work, develop sound technical knowledge, and stay informed of alerts and company communications.
  • Teamwork: Be an engaged member of the branch team, support branch supervisors, and contribute to a positive work environment.
  • Credibility: Follow through on tasks and assignments, manage time and priorities effectively, and demonstrate flexibility.
  • Decision Making: Understand and comply with bank policies and procedures, and bring requests for exceptions to branch supervisors as appropriate.
Requirements
  • Education: High School Diploma or equivalent required, Associate's Degree or some college preferred.
  • Work Experience: 6-12 months of cash handling or customer service related experience required.
  • Knowledge, Skills, and Abilities: Basic math principles, customer service, sales, organizational, communication, and interpersonal skills, strong attention to detail, and intermediate technology skills.
About Middlesex Savings Bank

Middlesex Savings Bank is an EO/AA Employer: Min/Fem/Vet/Disabled. We are committed to providing a positive and inclusive work environment for all employees and customers.



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