Client Services Associate

3 days ago


Reno, Nevada, United States Blackhawk Network Full time
Join Our Team

We are seeking an exceptional Customer Experience Specialist to join our team as a Customer Service Agent at Blackhawk Network. The successful candidate will be responsible for delivering outstanding customer experiences through various communication channels.

Responsibilities
  • Customer Engagement: Engage with customers through phone calls, emails, and other communication channels to understand their needs and concerns.
  • Issue Resolution: Create service tickets to document and track customer issues, ensuring prompt follow-up with resolutions or updates.

We are looking for a highly motivated and organized individual with strong communication and problem-solving skills. The ideal candidate should be able to work effectively in a fast-paced environment, using multiple computer programs to handle customer problems and questions.

Requirements and Qualifications
  • Estimated Salary Range: $58,000 - $68,000 per annum, depending on location and experience.
  • Education: High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Skills: Excellent communication and problem-solving skills; proficiency in using multiple computer programs.


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