Shift Leader

4 weeks ago


Cedar Knolls, New Jersey, United States Grand Fitness Full time

About the Role:

We are seeking a skilled Shift Leader to join our team at Grand Fitness Partners. As a Shift Leader, you will be responsible for supervising fellow coworkers, monitoring their performance, and ensuring they comply with company and safety policies.

Key Responsibilities:

  • Organize shift schedules for team members.
  • Monitor attendance, tardiness, and time off.
  • Assign duties to specific employees based on role and skills.
  • Supervise employees and assist with tasks as necessary.
  • Supervise performance and share feedback with upper management and team members.
  • Train new and current team members on tasks.
  • Handle customer issues and manage conflicts.
  • Adhere to company policies and health, safety, and employment standards.
  • Uphold integrity and security with member documents and sensitive information.
  • Manage club cleanliness and maintenance to ensure all aspects of the club are in like-new condition.
  • Execute retail transactions with accuracy and drive sales goals in compliance with our PCI policy.

Requirements:

  • Must be 18 years of age.
  • High school diploma/GED equivalent required.
  • Willing to become CPR/AED certified (training provided by Planet Fitness).
  • Strong customer service skills.
  • Strong problem resolution skills.
  • Strong verbal and written communication skills.
  • Basic computer proficiency (Microsoft Suite).
  • Ability to lift up to 50 pounds.
  • Ability to walk and stand for prolonged periods of time.
  • Ability to continuously talk in person or on the phone during shift.
  • Will occasionally encounter cleaning chemicals during shift.

Compensation:

17.5-17.5 Hourly Wage


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