Service and Engagement Team Leader

3 weeks ago


Cedar Hill, Texas, United States Target Full time
Job Description

As a Service and Engagement Team Leader at Target, you will be responsible for leading a team of Guest Advocates and Front of Store Attendants to deliver exceptional guest service and drive sales growth. You will be the face of Target, ensuring that every guest has a positive and memorable experience in our stores.

Key Responsibilities:
  • Lead a team of Guest Advocates and Front of Store Attendants to deliver exceptional guest service and drive sales growth.
  • Model and train team members on guest service expectations and standards.
  • Develop and implement strategies to drive sales growth and improve guest engagement.
  • Collaborate with other team members to achieve business objectives and improve store operations.
  • Provide coaching and feedback to team members to improve their performance and achieve their goals.
  • Manage and maintain a safe and secure work environment, adhering to all safety and security protocols.
Requirements:
  • High school diploma or equivalent required.
  • Previous retail experience preferred, but not required.
  • Ability to communicate effectively with guests and team members.
  • Strong leadership and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
What We Offer:
  • A competitive hourly rate.
  • Opportunities for career growth and development.
  • A fun and dynamic work environment.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan.


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