Crane Operations Coordinator

3 weeks ago


La Vergne, Tennessee, United States CraneWorks, Inc Full time
Job Summary

CraneWorks, Inc is seeking a highly skilled and detail-oriented individual to join our team as a Dispatch InsideSales Associate. This role will be responsible for communicating with customers and drivers, monitoring on-time pickup and delivery of equipment, and serving as the main point of contact for company drivers.

Key Responsibilities
  • Provide exceptional customer service and respond to incoming sales calls.
  • Dispatch cranes for incoming and outgoing deliveries, ensuring timely and efficient operations.
  • Utilize knowledge of crane operations, logistics, and load charts to optimize delivery processes.
  • Manage customer contact lists and maintain relationships to grow revenue.
  • Work collaboratively with the outside sales force to gain new customers and maintain existing relationships.
Requirements
  • Proficient in Microsoft 365, including Microsoft Word and Excel.
  • Exceptional relationship-building skills and strong ability to multitask in a fast-paced environment.
  • Excellent interpersonal and communication skills, with a focus on customer service.
  • Detail-oriented professional with good judgment and ability to multitask.
Working Conditions

This role will be performed in an office environment, with occasional visits to equipment shops and job sites. The successful candidate must be able to lift up to 50 pounds and climb on and off heavy mobile equipment safely.


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