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Tyre Centre Manager

2 months ago

Somerville, Massachusetts, United States HiQ Tyres & Autocare Full time
Job Summary

We are seeking a highly skilled and experienced Tyre Centre Manager to lead our team at HiQ Tyres & Autocare. As a key member of our management team, you will be responsible for driving sales, ensuring excellent customer service, and managing the day-to-day operations of our centre.

Key Responsibilities
  • Lead and motivate a team of technicians, fitters, mechanics, and MOT testers to achieve sales targets and provide exceptional customer service.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase efficiency.
  • Manage the administration of the centre, including stock control, cash handling, and quality control procedures.
  • Reinforce company policies and health and safety regulations, and ensure compliance with all relevant laws and regulations.
  • Set objectives for the team and manage their performance, providing coaching and development opportunities as needed.
Requirements
  • Proven experience in a management role, preferably in the automotive industry.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent customer service skills, with a focus on delivering exceptional customer experiences.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions.
What We Offer
  • A competitive salary and performance-based bonus scheme.
  • A comprehensive benefits package, including company pension, employee discount, and health and wellbeing programme.
  • Opportunities for career development and progression within the company.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
Language

English (en-US)