Windows System Administrator

2 weeks ago

Washington, Washington, D.C., United States Leidos Full time
Job Summary:

Leidos is seeking a skilled Windows System Administrator to support the Federal Trade Commission (FTC) Information Management Services & Support (IMSS) program. The successful candidate will be responsible for managing the Windows IT infrastructure, including installation, modification, maintenance, testing, patching, and servicing of customer Windows server equipment in a combination physical and virtual environment.

Key Responsibilities:
  • Ensure the management of the customer's Windows environment, including Windows 2019 and 2022 in an on-premises and Azure cloud environment.
  • Work with application owners to understand application requirements and support application migrations to current Windows versions and to the Azure Cloud.
  • Support account management for administrative and privileged accounts.
  • Interact with vendors as required to support troubleshooting of issues, coordinate changes, and develop strategic improvements.
  • Ensure the security of the environment through adherence to security standards and device configuration in accordance with FTC security requirements.
  • Use customer ticket management solution (ServiceNow) to log and track all activities.
  • Review and monitor the state of the server environment and react with urgency to identified environmental issues.
  • Perform routine patching and maintenance of Windows server environments.
  • Create automation to optimize routine tasks.
  • Develop and maintain documentation describing the server environment, including architecture diagrams, design documents, standard operating procedures (SOPs), and tracking lists necessary to accurately maintain the server environment.
  • Adhere to the customer's change management process and ensure all changes are well documented with test plans, architecture, and design documentation, roll-back plans, and any required documentation.
  • Support tickets as assigned, including upgrades and troubleshooting, account management, patching and vulnerability management, asset tracking, and following Standard Operating Procedures (SOPs).
  • Work as part of a team to identify and resolve problems and recommend changes that may improve overall infrastructure reliability, including technology and process.
  • Serve as a member of the on-call and after-hours support rotation and support after-hours and weekend maintenance activities as needed.
  • Support strategic improvements to the environment, including the migration of components and services to the cloud, and ensure achievement of program Service Level Agreements (SLAs).
  • Attend technical and recurring status meetings as required.
Requirements:
  • BS degree in a technical domain and 2+ years of prior relevant experience. Additional years of experience will be acceptable in lieu of a degree.
  • At least ONE of the following certifications: CompTIA Security+ or (ISC)2 Systems Security Certified Practitioner (SSCP) or GIAC Certified Windows Security Administrator (GCWM). Commitment to obtain one of the certifications within six months of start is acceptable.
  • Windows 2019 and 2022 experience.
  • Experience with DHCP, DNS, GPOs, and Active Directory.
  • Basic understanding of physical and virtual storage.
  • Basic understanding of networking.
  • Strong communication skills with good verbal and written skills.
  • Commitment to work onsite at our customer's primary location in Washington, D.C. two days per week, 8 AM – 5 PM Eastern. Up to 60% remote work is acceptable with proximity to Washington, D.C. sites within one hour commute time.
  • Ability to work overtime and support off-hours maintenance windows as required.
  • Ability to perform physical work activities, including standing, walking, bending, squatting, crawling, and lifting up to 50 lbs.
  • Willingness to travel if required in support of job responsibilities.
  • Ability to obtain and maintain an FTC Position of Trust clearance.
Preferred Qualifications:
  • Experience with certificates/PKI.
  • Familiarity with VMWare 8.x (Hypervisor, ESXi).
  • Experience with Microsoft Azure cloud environments, including migration, deployment, and/or maintenance.
  • Experience with monitoring tools, including SolarWinds and ScienceLogic SL1.
  • Relevant Windows engineering and administration certifications.
  • Experience with Ivanti, NetApp, and Citrix.
Pay Range:$55,250.00 - $99,875.00

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