Branch Manager

2 weeks ago


Albuquerque, New Mexico, United States Reliable Parts Full time
About Reliable Parts

Reliable Parts is a leading distributor of appliance parts in the US & Canadian markets with numerous branch locations, shipping hubs, and distribution centers stretching across North America.

Our Vision

Our vision, to improve lives by enhancing choice for everyone, is demonstrated through the exceptional products, services, and value we provide to the appliance parts service & repair industry.

Our Team

We are proud of our exceptional employees who ensure that all orders and inquiries are researched and handled knowledgeably and professionally. We provide the training they need to succeed, and in turn, we offer opportunities for growth and relocation, as well as great benefits and supportive management that make our growing business an industry leader.

Job Summary

We are seeking a reliable and experienced Branch Manager - Distribution General Manager to oversee the operation of a busy retail branch and warehouse. As a key member of our team, you will be responsible for building a rapport with customers, resolving issues, and ensuring the work goes smoothly from the front desk to the warehouse picking area.

Key Responsibilities
  • Oversee branch operations, including customer service, inventory management, and warehouse operations
  • Build and maintain relationships with customers, vendors, and employees
  • Develop and implement plans to grow the business, including sales forecasts and productivity strategies
  • Maintain a safe and efficient work environment
  • Process time off requests, oversee payroll, and cultivate a positive work environment
Requirements
  • 4+ years of customer service experience
  • Supervisory experience
  • Proficiency with Microsoft Office Suite, including Excel, Word, and Outlook
  • Ability to complete equipment certification training
  • 5+ years of experience in a supervisory role is preferred
Work Schedule

This management position has a typical schedule of Monday - Friday, 8 am - 5 pm. Some Saturday shifts and occasional travel may be required.


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