Customer Service Representative

6 days ago


Mora, Minnesota, United States Midco Full time

Midco: A Leader in Reliable Internet and TV Services

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We are seeking a motivated CUSTOMER SERVICE REPRESENTATIVE - MIDCO SALES to join our team. As a customer-facing sales professional, you will be responsible for driving residential sales opportunities through door-to-door sales efforts and networking throughout the community.

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About the Job:

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  • Drive residential sales opportunities through targeted sales campaigns, working with local builders, insurance agents, and realtors to drive referrals and increase sales.">
  • Identify individual customer needs and make recommendations on Midco products and pricing options, increasing customer understanding and satisfaction.">
  • Possess strong knowledge of product features, benefits, pricing, and campaigns for cable TV, high-speed internet, phone services.">
  • Maintain accurate records of customer transactions and maintain a positive customer service attitude in all interactions.">
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The Ideal Candidate:

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We seek a highly motivated and organized individual who is able to work independently, with a positive attitude, excellent communication skills, and a strong ability to build relationships based on trust and mutual respect.

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Requirements and Qualifications:

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  • High school diploma or equivalent required; some college preferred.">
  • Sales or related experience preferred but not required.">
  • Possess knowledge of Microsoft Office Suite and the Internet.">
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About Midco:

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Midco is the leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across the Midwest. We deliver exceptional customer experiences and superior networks while being a force for good in the communities we serve.

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Benefits:

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  • A competitive salary ($30,000 base + $32,500 target compensation).">
  • A comprehensive benefits package, including medical, dental, vision, life insurance, and 401(k) match.">
  • Opportunities for career growth and professional development.">
  • A free Midco internet and TV subscription.">
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Work Environment and Physical Demands:

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This role requires frequent in-person visits to customers' residences, accessing stairs or elevators, navigating hallways and buildings, and adapting to a constantly changing environment. Employees may be required to work over 40 hours per week, including evenings and weekends as business demands.



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