Customer Service Representative
6 days ago
Midco: A Leader in Reliable Internet and TV Services
">We are seeking a motivated CUSTOMER SERVICE REPRESENTATIVE - MIDCO SALES to join our team. As a customer-facing sales professional, you will be responsible for driving residential sales opportunities through door-to-door sales efforts and networking throughout the community.
">About the Job:
">- ">
- Drive residential sales opportunities through targeted sales campaigns, working with local builders, insurance agents, and realtors to drive referrals and increase sales.">
- Identify individual customer needs and make recommendations on Midco products and pricing options, increasing customer understanding and satisfaction.">
- Possess strong knowledge of product features, benefits, pricing, and campaigns for cable TV, high-speed internet, phone services.">
- Maintain accurate records of customer transactions and maintain a positive customer service attitude in all interactions.">
The Ideal Candidate:
">We seek a highly motivated and organized individual who is able to work independently, with a positive attitude, excellent communication skills, and a strong ability to build relationships based on trust and mutual respect.
">Requirements and Qualifications:
">- ">
- High school diploma or equivalent required; some college preferred.">
- Sales or related experience preferred but not required.">
- Possess knowledge of Microsoft Office Suite and the Internet.">
About Midco:
">Midco is the leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across the Midwest. We deliver exceptional customer experiences and superior networks while being a force for good in the communities we serve.
">Benefits:
">- ">
- A competitive salary ($30,000 base + $32,500 target compensation).">
- A comprehensive benefits package, including medical, dental, vision, life insurance, and 401(k) match.">
- Opportunities for career growth and professional development.">
- A free Midco internet and TV subscription.">
Work Environment and Physical Demands:
">This role requires frequent in-person visits to customers' residences, accessing stairs or elevators, navigating hallways and buildings, and adapting to a constantly changing environment. Employees may be required to work over 40 hours per week, including evenings and weekends as business demands.
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