Hospitality Ambassador

11 hours ago


Indianapolis, Indiana, United States The Roost in Nora Full time

At The Roost in Nora, we are seeking a highly skilled and enthusiastic Hospitality Ambassador to join our team.

Job Overview

The successful candidate will be responsible for ensuring an exceptional guest experience from the moment they walk through our doors. This includes greeting customers warmly, guiding them to their tables, taking reservations, and answering phone calls with professionalism.

Salary and Benefits

This role comes with a competitive hourly rate of $11/hour, plus the opportunity to participate in a tip share program. Full-time employees are eligible for additional benefits.

Key Responsibilities
  • Greet customers as soon as they enter the establishment.
  • Guide guests to their tables while maintaining a clean and organized lobby area.
  • Take reservations and answer phone calls in a timely and professional manner.
  • Quote accurate wait times to ensure customer satisfaction.
Requirements and Qualifications
  • Excellent verbal communication and phone etiquette skills.
  • Ability to stand for at least 4 hours per shift.
  • Multitasking ability in a fast-paced environment.
  • Team player with excellent interpersonal skills.
Preferred Skills
  • Prior customer service experience.
  • High school diploma or equivalent.


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