Hospitality Ambassador

6 days ago


Indianapolis, Indiana, United States The Roost in Nora Full time
Job Summary

We are seeking a skilled and charismatic individual to join our team as a Brunch Host. This is an exciting opportunity to work in a fast-paced environment, providing exceptional customer service and ensuring a positive experience for our guests.

About The Roost in Nora

The Roost in Nora is a vibrant and welcoming brunch spot, offering a unique dining experience. Our team is passionate about delivering outstanding service and creating memorable moments for our customers.

Role and Responsibilities

As a Brunch Host, you will be responsible for:

  • Greeting customers warmly and making them feel welcome
  • Guiding guests to their tables efficiently and with a smile
  • Taking reservations and answering phone calls in a professional manner
  • Providing accurate wait times and ensuring seamless communication with servers
  • Maintaining the lobby area to ensure it remains clean and presentable
  • Performing side tasks and supporting other team members during peak periods
Qualifications and Requirements

To succeed in this role, you must possess:

  • Excellent verbal communication and phone etiquette skills
  • A minimum age of 16 years old
  • The ability to stand for at least 4 hours per shift
  • The capacity to multitask in a dynamic environment
  • A team player attitude and willingness to collaborate with management and servers
Preferred Skills and Qualifications

Prior customer service experience and a high school diploma or equivalent are desirable assets for this position.

Benefits

This role offers the opportunity to participate in tip share, and full-time employees are eligible for additional benefits.

$11/hour + tip share, plus the chance to make a real difference in the lives of our guests, makes this a truly rewarding career path.



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