Supervisor of Grocery Stocking Operations

1 week ago


Washington, United States Whole Foods Market Full time

Job Description:

As a key member of our team, the Overnight Grocery Stocking Supervisor plays a critical role in ensuring the smooth operation of our grocery department. This role involves overseeing the scheduling and supervision of the Stock Crew, maintaining compelling displays, and supporting the Team Leader, Associate Team Leader(s), and Order Writers to ensure seamless team operation. Our ideal candidate is passionate about delivering exceptional customer service and creating a positive company image. The successful candidate will possess strong leadership skills, excellent communication abilities, and a commitment to upholding Whole Foods Market's core values and goals.

Responsibilities:

• Supervise and delegate tasks based on departmental needs

• Work with leadership to resolve team concerns or issues

• Respond to customer and Team Member needs and concerns

• Assist in sorting and stocking processes for at least 75% of the scheduled shift

• Assist in training as delegated by Team Leader and Associate Team Leader utilizing learning checklists and training materials

• Establish and maintain a positive work environment that supports high Team Member morale

• Complete inventory management processes, spoilage, sampling, temperature, and sweep worksheets as required

• Assist in tracking the productivity of the stocking crew utilizing the case count tracker

• Open and close department according to established procedures

• Set and achieve the highest standards of retail execution

• Foster and encourage a positive environment of outstanding teamwork, mutual respect, and exceptional morale

• Maintain awareness of customer flows and needs and direct Team Members as necessary to satisfy and delight customers; respond promptly to customer needs and questions

• Select, train, develop, mentor, motivate, and counsel Team Members in a manner that sustains a high-performance team and minimizes turnover

• Provide timely, thorough, and thoughtful performance evaluations

• Consistently communicate and model WFM vision and goals

Requirements:

• 12+ months retail experience

• Physical ability to lift 50 pounds

• Ability to work in wet and dry conditions

• Ability to work a flexible schedule including nights, weekends, and holidays as needed

• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery

• May require use of ladders

Benefits:

Whole Foods Market offers a competitive wage range of $18.50-$30.20 hourly, commensurate with experience, and a comprehensive benefits package, including health insurance, retirement plan benefits, and paid time off. Whole Foods Market is an equal opportunity employer.

Whole Foods Market is committed to:

• Providing a safe and inclusive work environment

• Fostering a culture of excellence and continuous improvement

• Developing and retaining talented Team Members

• Creating opportunities for growth and advancement

• Building strong relationships with customers and the community

• Making a positive impact on the environment and society

Join our team and be part of a dynamic and innovative company that is passionate about delivering exceptional customer experiences and making a difference in the world.



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