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Dispensary Associate
2 months ago
The Dispensary Associate is a key member of our team, responsible for providing exceptional customer service and guiding customers through their cannabis journey. As a Dispensary Associate, you will be knowledgeable about our products and their effects, and will be able to communicate this information to customers in a clear and concise manner.
Key Responsibilities- Provide exceptional customer service to customers, guests, and coworkers.
- Assist customers with product selection and answer questions about our products.
- Process patient orders in a timely and efficient manner.
- Follow Trulieve Policies and Procedures.
- Work directly with the leader on duty to enhance the customer experience.
- Assist customers with any product or device issues.
- Document customer issues and concerns on the customer's profile.
- Maintain a clean and well-stocked workstation throughout the shift.
- High-school diploma or equivalent and experience in the field or in a similar field.
- Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV).
- Prior experience, preferably in retail and/or customer service area is a plus.
- Must have prior cash handling experience.
- Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels.
- Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form.
- Must be able to work effectively without supervision and in a team environment.
- Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.
Flexible hours depending on store needs. Must be available to work evenings, weekends, and holidays.
This position will work up to 25 hours per week and will be available 'after hours' based on business needs.
