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Sales Associate

2 months ago

Cleveland, Ohio, United States Knitwell Group Full time
About Us
At Lane Bryant, we're passionate about empowering women to feel confident and beautiful in their own skin. Our mission is to provide a welcoming and inclusive environment where customers can find the perfect fit and style to suit their needs.

Key Responsibilities:

As a Sales Associate, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a visually appealing store environment. Your key responsibilities will include:

  • Sales and Customer Service:
    • Support a team selling environment that delivers a fashion-focused Lane Bryant experience for our guests
    • Demonstrate selling, incentive, and product knowledge strategies
    • Drive store goals with each segment
    • Build guest loyalty by team selling pants, Cacique, and credit
    • Support event execution
    • Cover sales floor and fitting room at all times
    • Maintain awareness of all sales promotions
    • Effectively handle multiple guests and projects
  • Execution:
    • Partner with store leadership team to execute floorsets to visual brand standards
    • Replenish sales floor as needed
    • Execute store maintenance checklists (neat, clean, and tidy) including service desk
    • Responsible for contributing to the efforts to prevent shrink and safety awareness
  • Talent:
    • Own training and self-development

Qualifications:

  • Strong communication and customer service skills
  • 1 year of specialty retail experience
  • High school diploma required

Physical Requirements:

  • Ability to reach, push, pull, stand, squat, and bend for up to 4 hours or longer as necessary
  • Ability to use common tools
  • Able to operate computerized register system
  • Must be able to meet store banking requirements and to respond to store alarm problems, as needed
  • Able to lift as much as 50 pounds
  • Able to climb an 8-foot ladder

Equal Employment Opportunity:

Lane Bryant is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law.