Bilingual Retail Sales Associate
2 days ago
As a Bilingual Retail Sales Associate at Sherwin-Williams, you will play a key role in ensuring high levels of customer satisfaction through excellent sales service. This includes assisting customers in person and over the phone, building trust relationships with wholesale and retail customers, and processing sales transactions accurately.
Key Responsibilities- Provide exceptional customer service and sales support to customers in person and over the phone
- Build and maintain strong relationships with wholesale and retail customers to drive sales growth
- Process sales transactions accurately and efficiently, adhering to company policies and procedures
- Meet and exceed sales goals on a monthly, quarterly, and yearly basis
- Maintain accurate and up-to-date work order files and formulas
- Pull and prepare products for customers, as needed
- Tint and mix products to customer specifications
- Stock shelves and set up displays to create an attractive store environment
- Clean and maintain store equipment to ensure optimal performance
- Load and unload delivery trucks, as needed
- Assist with making deliveries, as needed
- Maintain assigned areas in-stock and presentable condition
- Remain knowledgeable on products offered and discuss available options with customers
- Comply with inventory control procedures to ensure accurate stock levels
- Suggest ways to improve sales and customer satisfaction
- Must be at least 18 years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must be able to read, write, comprehend, and communicate in English and Spanish
- Must be able to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must be willing to work all scheduled hours, including evenings and weekends
- Valid, unrestricted Driver's License
- High School diploma or GED
- At least one year of experience working in a delivery, retail, or customer service position
- Previous work experience selling paint and paint-related products
- Previous work experience operating tinting and mixing equipment
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