Project Management Bureau Chief

3 days ago

Oak Brook, Illinois, United States DaVita Full time

The Management Advisory Services (MAS) Managing Director is responsible for leading our go-to-market strategy related to all MAS services lines, including business transformation, finance performance improvement, business process optimization, and other operational areas.

In this role, the MAS Managing Director coordinates all sales, delivery, and hiring activities in the marketplace through the respective service line leads.

The MAS Managing Director is responsible for managing our pursuit, close, and service delivery activities, including managing teams of professionals through all potential project stages of diagnostic, planning, solution design, and solution delivery.

The MAS Managing Director is responsible for ensuring exceptional client service and high-quality engagement deliverables.

The MAS Managing Director is also responsible for developing new business with existing clients and prospects of the Firm, including the identification of target companies.

The MAS Managing Director is responsible for managing all aspects of client pursuits and advice to the practice leadership, professional development, thought leadership, and business development, including all phases of the client proposal process.

The MAS Managing Director is responsible for all aspects of practice administration, including time entry, client contract administration, billings, collections, and adjustments to engagement realization when needed.

The MAS Managing Director also spends a significant amount of time marketing and networking for new business, including identifying, pursuing, and leading new business proposals.

In addition, the MAS Managing Director works with Practice Leaders to build and expand services related to core market offerings of the practice.

Key Responsibilities:

  • Collaborates with Partners and Managing Directors in identifying, pursuing, and winning new business opportunities
  • Cross-sells other BDO services (forensics, corporate finance, valuation, tax, due diligence, litigation, assurance, etc.)
  • Assists with the expansion of Management Advisory Services service offerings
  • Works closely with practice leadership to manage marketing and business development activities within practice
  • Works closely with MAS leadership to refresh marketing materials and website content, when needed

Engagement Project Leadership:

  • Drives professional, exceptional, high-quality client service
  • Oversees, guides, and mentors managers and staff on professional client service delivery excellence
  • Takes lead role in preparing and executing BDO engagement strategy as project leader in consultation with engagement partner/managing director
  • Ensures the development of efficient and effective project plans and project controls
  • Ensures client service team appropriately analyzes client's performance through financial results, KPIs, and market growth
  • Oversees and drives value-based diagnostic and analysis of performance improvement opportunities
  • Identifies and informs managers and staff to utilize all available research aids (as practical), including databases and trade publications, to develop understanding of client's industry
  • Identifies, grows, and maintains strategic relationships with client personnel, including members of client management
  • Fosters a positive demeanor, learning attitude, and client service mentality with managers, seniors, and staff

Client Management:

  • Develops "thought leadership" and "white paper" documents
  • Publishes documents in industry periodicals
  • Leads staff recruitment and retention activities
  • Leads the sourcing of independent contractors and alliance partners to supplement and support the BDO team capabilities
  • Mentors staff and contractors
  • Provides leadership and support for delivery teams and staff in local offices
  • Supervises workload of MAS Managers, as well as Senior Associates and Associates (when necessary) on assigned engagements and reviews work product
  • Ensures MAS Managers, Senior Associates, and Associates are trained on all relevant software, practice tools, and processes
  • Evaluates the performance of MAS Managers, Senior Associates, and Associates, and assists in the development of goals and objectives to enhance professional development
  • Delivers periodic performance feedback, and completes performance evaluations for MAS Senior Associates and Associates in accordance with Firm guidance
  • Acts as mentor to MAS Managers, Senior Associates, and Associates, as appropriate
  • Acts as a leader, and projects a professional, positive attitude toward client and firm personnel

Requirements:

  • Bachelor's degree in Finance, Accounting, Economics, Management Information Systems, required
  • Experience in C-Level client sales, marketing, and successfully managing multiple client pursuits and proposal efforts, required

Preferred Skills:

  • Proficient in Microsoft Office Suite, required
  • Knowledge of project management tools, preferred

Language:

  • Experience with and ability to sell at C-Level with both private and public companies from $25MM to over $5B in sales
  • Strong leadership skills, and willingness to mentor staff
  • Ability to thoughtfully and positively influence, negotiate, and manage change
  • Ability to develop and maintain a diverse network of referral sources
  • Ability to work in a deadline-driven environment, and handle multiple projects simultaneously
  • Ability to effectively manage a team of consulting professionals and delegate work assignments
  • Ability to act as primary contact, and provide an executive presence on assigned engagements
  • Ability to travel extensively

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